Financial Inclusion
A$1Mgrantbringingmodernbankingtoacommunitycreditunion
Partnering with Discover Bank to fund technology upgrades at a no cost community credit union serving low income families in Wilmington.
Case study overview
Partnering with Discover Bank to fund technology upgrades at a no cost community credit union serving low income families in Wilmington.
Stepping Stones Community Federal Credit Union serves low income communities in Wilmington at no cost. With a $1M grant from Discover, we helped translate capital into member facing tools: a debit card program, a social banking app, and the infrastructure to sustain both.
The Challenge
Modern tools missing from a community first credit union.
Members of a free, community rooted credit union lacked the everyday banking tools customers of larger banks take for granted.
Members Served
Thousands of low income families relying on the credit union.
Tech Gap
No debit card, no mobile app, no digital money movement.
Resource Limits
A no cost model with little room for capital investment.
Our Partnership Model
Capital paired with implementation.
Discover provided the grant. We translated it into infrastructure, product, and member adoption.
Align
Convened Discover, SSCFCU leadership, and product partners.
Build
Designed the debit card program and social banking app.
Launch
Rolled out to members with onboarding and ongoing support.
Support Provided
What the grant funded.
Capital Deployment
$1,000,000 grant deployed to technology upgrades.
Product Design
Member centered design for debit card and app.
Implementation
Vendor selection and infrastructure rollout.
Member Outreach
Plain language onboarding for new tools.
Operations
Process and policy support for credit union staff.
Sustainability
Plans to keep the new tools running and growing.
The Outcomes
Banking tools that match the community's needs.
Members now have access to the same everyday banking tools as customers of any major bank, delivered by an institution built to serve them.
Grant deployed
Debit card program launched
Social banking app launched
Member coverage
Cost to members
Explore more initiatives
Solving complex challenges. Building better futures.
Let's build what's next, together.
Partner with Launch Point Labs to design and scale solutions that create lasting impact in your community.
